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Businiess name:
Dayton Automotive
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Review by:
citysearch c.
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Review content:
Okay, so let's begin by saying I have two vehicles, a Land Rover Discovery and 745Li BMW, both of which have been brought to Dayton's for service. I'm not entirely sure why others would mention a lack of customer service or explanation, because in my experience I have gotten quite a thorough explanation and not at the speed of light. Also in terms that I can understand. I do agree, however, that there are some things they charge a little excessively for, only because I know I have taken it to one other place and they were able to provide certain services for substantially less. I think it's a comparison shop sort of thing. For the basics, they do a great job. Sometimes I think they push a little too much to have certain services done, but I think they have your best interest in mind, not as a money-making ploy, and I would like to think I'm not all that naive. I think that Jamie and Cherie are both quite friendly and Jamie, in particular, is quite knowledgeable. Only one complaint: I was told that they would advocate for us with the dealer, we never heard back. It was unusual, because we typically ALWAYS hear back. My intention here is to give you a balanced review of the shop, and I would definitely recommend it. No one place is ever going to be exactly perfect...to be human is to err, but as far as automotive shops go, this has to be one of the best. It's hard to find an honest shop, so this just might be the ticket.
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