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Businiess name:
Sonic Sounds
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Review by:
citysearch c.
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Review content:
Here we are in 2010 and I have some of the same complaints as ttoothfary from back in 2008. We were told the job would be done in 1 hour...2 full days later and I'm still waiting. Every time we call there is some excuse as to why we were bumped to the bottom of the list. We had an appt when we took it in to finish up a job they started 1 month ago. The job was paid for when we first picked it up, so I'm pretty sure that why they lack the incentive to finish what they started.
Today when I call I just keep getting an answering machine, no return call to my messages. The machine doesn't even mention the business name - how professional. Whenever we leave the car with them it comes back stinking of cigarettes and we don't smoke. This is the last time I get jerked around by them. Like I have all day to sit by the phone waiting for them to call since they cannot accurately offer a timeline and complete a job in that timeline.
@ladyricochet - Glad you could complain about the person providing the review. The whole point of sites like this is to document your experience to save others the same headaches. Maybe if this company could provide a little more professional service they could have pages and pages of multi-star reviews, instead of 2 1-star. That's not negativity it consumers helping consumers.
Cons: disorganized, vehicle smells like smoke
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