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Businiess name:
Doneraki Restaurant
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Review by:
citysearch c.
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Review content:
The food was really good but the service was horrible!
The waitress was rude and neglectful the entire time. Things went from bad to worse when we tried to use a gift card for more than the price of the meal.
Apparently it is restaurant policy not to give change back on gift cards. She refused to issue another gift card for the remaining balance and asked that we use a card so she could be tipped!
After involving the manager who she claimed wasnt there, he suggested that we just order a drink on dessert to finish out the balance of the card since its the policy not to give change on gift cards. When i asked for the dessert menu I was informed that they didnt have one but he could offer me Flan, Tres Leches or Sopapillas to finish out the balance of the card.
Through all of this the waitress was rude and only concerned about her tip.
After getting Home I pulled up their menu only to find that i had in effect been charged $6 for $3.95 Sopapillas.
While the food was good (the only reason I'm even giving it a star) it was not worth the disrespectful staff.
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