Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Rdu Airport Taxi Svc
|
|
Review by:
citysearch c.
|
|
Review content:
No surprise that RDU taxi is a 1.5 Star.
Aside from being picked up 8 minutes late. I waited on the driveway at 6:20 AM with my 2 young children with ALL my luggage. One of my luggage pieces went missing. It did not come out of the trunk at the airport and No, I did not leave it inside my home. The driver was loading the luggage while I loaded my children and myself in the car. Regardless, the bag is MISSING. RDU Airport Taxi Drivers cannot be trusted, I'm not saying he stole it intentionally but he was definately negligent with my property.
Andy Foley the General Manager was rude and defensive. He offered no sympathy or apology and said He said it was MY FAULT. I should have scheduled the taxi EVEN earlier than the recommended 2 hours for a domestic flight because I had children. As far as luggage, he said he was my word against his trusted, drivers (who btw don't arrive on-time), and he would rather take their word. He said he was fine to lose me as a client rather than reimburse me $15 taxi fare for the poor experience. Never heard of a so-called General Manager that is OKAY to lose a customer. Shame on you Mr. Andy Foley. POOREST customer service I have ever received.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|