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Businiess name:
Studio 34 Salon & Day Spa
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Review by:
citysearch c.
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Review content:
My daughter and I went in for fills and pedicures. I went to Lisa while my daughter was brought to Christie. After 16 different salons in 8 months of trying to find someone who cared about the quality of their work.. I had a good feeling going in. I was having a great time getting pampered by Lisa who cared a great deal about the quality of her work and her customer service was awesome. Meanwhile my daughter came over to where I was and her fills were thin you could see grind marks all through her nails and her french pedicure had jagged lines. I was really upset as this what I had been running into for 8 months, it cost $85.00 for that mess she made of my daughter hands and toes. So I requested from the manager Gloria that the next time we come in I wanted Lisa to take care of both of us as she did a great job on my nails and toes. She is the nail tech I had been looking for. Gloria got very rude and disrespectful with me. I was shocked. She argued that there was nothing wrong with my daughter nails or toes. What ever happened to paying customer is always right?!? Christie called me a liar to my daughter, said I was just trying to make her look bad. Are you kidding me is this grade school? Gloria caused a scene in the lobby saying how great my daughter's nails & toes looked after I had already expressed my feelings. I later called to confirm our appointments with Lisa and was informed she no longer works there. Good thing she gave me her number, I'll follow her wherever she goes. Studio 34 is 1 mile from my house. Lisa now works 15 miles away. I am driving that 15 miles to get quality work and customer service. I highly recommend unless you wish to be insulted and disrespected by stuck up management to not use the services of Studio 34. I will never step foot in there again after the disrespect I received. Don't bother with Studio 34.
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