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Businiess name:
Vantage West Credit Union Corporate HQ (Not a Service Location)
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Review by:
citysearch c.
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Review content:
I have a auto loan through Vantage West and I got injuried on the job a month ago. I called the credit union to see if I could work out an arragement to either suspend payments for a couple months or pay the interest only for a couple months while I was out of work. I advised them that I had proof from my doctor about my extensive injury and I would be happy to provide them with the proof. After they took my information about my payments and income I was advised that, ""it doesn't appear that you will be able to make your payment even in three months so it doesn't do us any good to help you now"". I was shocked!! I told the financial person that he couldn't tell what would happen in three months any more than I could. I told him that I would be happy to pay the interest so they were at least getting that and I again was told that, ""it doesn't do us any good to get that if you can't pay the full amount in three months"". So...basically Vantage West would rather get NOTHING from you and take your vehicle back then attempt to help you and get money while you are in trouble. By the way...for the record...I work at a job that serves the communtiy and make 20 plus dollars a hour....so...I would have been able to make my payment when I went back to work full time. I wouldn't use Vantage West for ANYTHING...they don't care about making money...so much as screwing you over when you need help. Reminds me of the mortage companies and the problems people are having with keeping their homes.
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