Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Cohen's Fashion Optical
|
|
Review by:
citysearch c.
|
|
Review content:
I walked in to get a price quote a few weeks ago and was quoted $500 with a free eye exam if I purchased a pair of glasses on the spot. I felt like in was in a high pressure situation so I told the woman that I would come back when I was ready to buy. After considering my options, and with a $100 off coupon in hand I went into the store yesterday to make my purchase thinking that I would be getting a great deal especially since they had a promotion of buy one, get another pair of frames free. After having to pay for an eye exam that cost $49, I was quoted a price of $449.98 for my lenses alone which I though was way overpriced just for lenses...the salesperson's response was ""you need high index transition lenses"" so that's the reason for the high cost of your lenses"". The final price that the sales representative quoted including the frames and ""warranty"" totaled $693.93. ""Just for glasses?"" I thought. I looked up the frames online and to my dismay, I found the same frames for ""$128.00"" which cost $270.00 at Cohen's. They were overcharging me for the frames as well! I called the store and spoke to another customer service representative, Alicia was her name as well, who assured me that they might be able to do a price match on the frames that I found online, but she had to check first and she would call me back to confirm. Four hours and two calls later( I had to call back myself), she confirmed that they would do a price match on the frames. When I expressed my concern that I might have been overcharged on the lenses, she said that I wasn't, that it was common for ""high index transition lenses"" to cost $450.00. Before rudely hanging the phone up before I could finish speaking to her, she said that the manager would call me back because the lenses were ""ordered already"". I didn't believe that the lenses were already made since I ordered them yesterday so I can't understand what the problem is with canceling my order. I wish I had read the online reviews before I made my decision to order here but we live and we learn. Never again!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|