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Businiess name:
Frick Electronic Svc Inc
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Review by:
citysearch c.
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Review content:
I read the reviews, but because of my work schedule and the limited availabilty of authorized Panasonic repair locations, I was forced to go to Frick's. I should have taken vacation time and gone to the shop 30 minutes away. They held my microwave for almost a week, before they claimed they ordered the part. When I called, I got their voice mail, with the promise to return my call within 30 minutes. It was 2 days later before they called. When I called Panasonic, they could not confirm when the part was ordered. I went to the retail store where I bought the microwave, and after explaining the situation, they told me to bring it back for a refund. Frick refused to give me the microwave when I went to pick it up, claiming it was in pieces, waiting for the part. The lady that waited on me lied to me while she was making excuses about their lousy service. She told me the calendar date the part was ordered, then said the day of the week it was ordered, which did not match up. She was off by 2 days, and the day she claims the part was ordered was a Sunday (I doubt they worked on Sunday). They had a very surly attitude. Do not go to this shop, ever!
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