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Businiess name:
Volare
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Review by:
citysearch c.
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Review content:
I live in the neighborhood and tried this place a couple years back but was very disappointed in the portion size (and I'm a petite girl who doesn't eat a lot)! But I decided to give it a second try so I made a reservation for a table of 2 last night and when we arrived on time at exactly 8:30 we ended up waiting ONE HOUR for a table! What's the point of a reservation? I felt lied to since when we arrived they never mentioned that they were behind schedule nor each time I checked in with the hostess I got the run around--vague estimates on when we would get seated ""we'll call you when you're table is ready"". The waiting area was sooo overcrowded that we got bumped into several times. One waiter fell so hard trying to squeeze by that it shook the floor. Another waiter dropped a small tray near us. Many other customers waiting had somber looks on their faces probably from waiting so long, which made for an uncomfortable atmosphere. Service was friendly but frantic and slow. It took 20 minutes to get a drink at the table:( When the manager (I assume he was the manager) came around to ask how everything was, I mentioned that the food was pretty good but it was very upsetting to have to wait an hour to sit down. He nodded and moved on. He did NOT compensate us with a free appetizer or anything. Very disappointing. What's the point of asking how things are, if you're really don't care!? I'm Italian and love Italian food but found this place to be of average quality. Not worth the wait! Will never go back again.
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