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Businiess name:
American Laser Skincare Eden Prairie
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Review by:
citysearch c.
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Review content:
Please DO NOT go to this company. They are rude, unprofessional, and a scam! They will trap you into thinking that you ""won"" money towards a package, when in all actuality everyone is set up to think this. I received high pressure sales and eventually caved. After agreeing to a package of $2000.00 and signing paperwork that wasn't even for the treatment they offered me, I started on my horrifying journey. I was told after the 2nd treatment I would start seeing results. After the 3rd treatment and no results, several burns and scars on my arms I decided to cancel this service. They ""claim"" that since they gave me such a great deal they will have to charge me individually for the treatments at the non-package price. NO WHERE IN THE PAPERS I SIGNED DOES IT STATE THIS! So they are trying to change me all but $14. Thanks for your generosity ALC. Anyway, I?m still fighting to get my money back. I have appealed twice with the financing company and will soon be contacting a lawyer and their legal department. This is unethical to charge me full price for services I didn't even finish, NOR DID I RECEIVE ANY RESULTS...NO RESULTS WHAT-SO-EVER!!! Someone should take this company out for hurting so many people. If ALC would have worked with me EVEN A LITTLE BIT I would not be here bashing their company...but to disrespect their CUSTOMERS in this way, that's just greedy and horrible service. PLEASE DO NOT GO HERE!!! Trust me, try Lipo-dissolve at another company...at least it works! If you live in MN I suggest Crutchfield Dermatology. They are professional, kind, and actually tell you to only schedule 2 treatments. They then check to make sure the procedure is working for you so you don't throw away your money. They rock! Love them. American Laser Center is the WORST!! I have had GREAT success with CRUTCHFIELD and I would HIGHLY recommend them to anyone! ALC does not care what their customers have to say, nor do they care about maintaining them or having a good reputation.
Pros: NOTHING!
Cons: EVERYTHING! Rude, horrible customer service, NO REFUNDS, procedures do not work, Procedures produce scars and burns, Managers (Rebecca S.) do NOT return phone calls!
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