Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Andrade Shoe Repair
|
|
Review by:
citysearch c.
|
|
Review content:
Due to a lack of choices in the neighborhood, I've used Andrade for several years in repairing my shoes. In the last year, however, I've decided never to take my shoes and bags to Andrade ever again even if it means inconvenience and travel on my part. This winter, Andrade ruined a pair of Marc Jacobs knee-high boots by insisting that they be ""weather-proofed"". When I received my ""weather-proofed"" boots, the leather was pebbly and stiff, and completely ruined the beautifully soft leather. After receiving assurances that my favorite Marc Jacobs bag would receive great treatment, even after a three week delay on ""finishing"" the bag, my favorite bag came back to me dull, the stitches on the bag were torn, and there were multiple black spots (on a white bag) all over the bag. The bag looked dirtier and older than when I left it. The ""management"" at Andrade, despite the fact that I had been a customer for several years and had spent thousands of dollars on various repairs, were rude, curt, and demanded payment without explanation. Well, they did explain that if they tried to re-condition the purse, that it would only get stiffer and harder. (I wish I had known that before they promised me good work product.) I do not recommend going to any Andrade Store if this is the type of customer service that they advocate.
Pros: No Pros.
Cons: Horrible customer service, bad repair, very expensive.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|