Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Mercury Travel
|
|
Review by:
citysearch c.
|
|
Review content:
When making travel plans, I would NOT recommend the use of this agency. I had seen the ad in the Chicago Tribune for CHEAP tickets and the price quoted for airfare to Australia was indeed a good price, but I could never get the price verified in writing. Though I NEVER confirmed the reservation, I was told that by providing the information that was needed for international travel, I had in fact confirmed a reservation without anything in writing what the final price (tax and surcharges) would be. I received notification of a reservation (from offices in Atlanta, Georgia) which indicated that I would need to pay a $695 charge on these non-refundable tickets (which I had never authorized). The service from the manager I spoke with was very rude, in fact, he hung up on me. Through many phone calls and much angst, I was able to get them to issue a cancellation (I think the term fraud helped).
Pros: Offer good prices
Cons: Will not give final cost in writing via e-mail
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|