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Businiess name:
Professional Resume Plus
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Review by:
citysearch c.
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Review content:
He has a nice office in upscale West Hartford and offered a free consultation that lasted over an hour. He offered full writing service for $300, which I found to be too high. I noticed some terrible reviews citing Mr Brubaker's unprofessionalism and inability to meet deadlines. Desperate and unable to find another suitable company, I decided to go with my gut and give him a try (despite poor reviews).
John promised me I would have a draft to review in one week. 2 weeks later, I had not heard from him. I emailed him twice before he responded ""I need some more information, your masterpiece is in the works.. you will have it tomorrow"" Next day, nothing. I email him again and he assured me I would have my resume by the end of the weekend. Sunday night I had still not heard from him. I emailed him again and demanded my money back. After another week of chasing him and threatening to file in small claims I did receive a full refund. John was polite and professional in our interactions. His assistant was very helpful and quick to respond. But, I should have listened to the poor reviews and avoided doing business here.
There are better services at half the cost and hassle. The 5 star review on this site looks like shameless self promotion from someone who works there.
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