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Businiess name:
Aqua Tech Glassing
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Review by:
citysearch c.
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Review content:
After two prior bad repair jobs years ago.... I heard good things about the new repair crew at Aqua Tech and decided to give them a shot at putting back the fins that I ripped off of my new $900 Hynson Twinzer. I was imediately put at ease by Adam there .He assured me that it was a routine repair job, And I assured him That I would scrutinize their work on my Hynson, giving them every opportunity to back out of doing the job. when I came to pick up the board, I immediately saw that one of the fin plugs were set too deep, and the surrounding area looked like it was sanded by a monkey with a golf ball. Adam's Brusk response was ""well Shawn will have to rip all this out and do it over"" in a totally annoyed fashion. I stopped by two weeks after that to pick up the board ready or not. Upon arriving I saw that the board wasn't even looked at since my last visit so I decided I was gonna just take it somewhere else. That's when it got ugly..... I was told I couldn't take it with out paying. So then I asked to see Shawn (the boss). Shawn came out and told the me same. when I argued the fact that I had demanded a flawless repair, he said things ""it'll ride fine""and ""the angles of the fins are right"". That's when I knew I was talking to someone who didn't understand quality or performance nor service. So I figured the hassle wasn't worth my time and aggravation so he cut me a deal for $40 ($75 original). I took the board and split. when I got home I put the fins back in, only to notice the ANGLES OF THE FINS WERE WRONG!!!!! So now after 3 1/2 weeks and $40, I now have something to get repaired that is more difficult than before.... nice...........
Cons: quality, service, attitude
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