Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Knoxville Collision Ctr
|
|
Review by:
citysearch c.
|
|
Review content:
THIS WAS AN ALL TIME WORST EXPERIENCE WITH AN AUTO REPAIR. FROM ESTIMATE TO FINISH, THEY GAVE ME AN ESTIMATE, GOT MY CAR IN AND THEN THE AMOUNT CHANGED. O.K. I'LL DEAL, THEN IT CHANGED AGAIN. THEIR QUALITY CONTROL MANAGER CALLED ME AND SAID HE THOUGHT THE REPAIR WAS NOT SATISFACTORY. I WENT AND LOOKED AT THE CAR, I COULDN'T BELIEVE IT WAS EVEN SHOWN TO ME. HE SAID THEY COULD REPAIR IT WITH OEM PARTS INSTEAD OF AFTER MARKET, O.K. GREAT! I SAID YES AND EVEN AGREED TO PAY WHAT HE SAID WAS A PRICE DIFERENCE OF $15.00, HE SAID THAT IF THEY HAD THE PARTS IT WOULD TAKE ABOUT ANOTHER 20 MINUTES AND MY CAR WOULD BE REPAIRED, I WENT BACK TO WORK. HE CALLED ME ABOUT 30 MINUTES LATER TO INFORM ME THAT THE PRICE DIFERENCE ON THE PARTS WAS NOW $24.00 AND THAT I WOULD NEED TO PAY AN ADDITIONAL FOUR HOURS OF LABOR, YEA RIGHT! I ASKED FOR THE GENERAL MANAGER, HE CAME ON THE PHONE AND LISTENED TO WHAT I SAID AND ALL HE REPLIED WAS I'LL TAKE CARE OF IT, HE THEN POLITELY CUT ME OFF AND HUNG UP THE PHONE.
Pros: RECEPTIONIST WAS VERY FRIENDLY AND WAITING AREA CLEAN
Cons: POOR SERVICE, NO COMMUNICATION, CONDESCENDING ATTITUDES
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|