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Businiess name:
Donya International Travel
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Review by:
citysearch c.
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Review content:
We had bought a few tickets from Faramarz/Andrew Defaee (Donya Travel) in the past. Although there were some problems at times but we never guessed that he will steal form us.
During our last transaction, he overcharged my credit card by the price of one full ticket ""by mistake"" and since then (over a year now), he is trying to sort this with his accounting department (which is himself) and pay me back. I have not been successful to get this amount back from my credit card company (AMEX!!!) which was the biggest surprise to me as this case seemed as a no brainer (I have copies of the checks that he has cashed for the same ticket)!
Another thing that he usually does and we just found out is that he buys tickets with unmatched ""ticket classes"" during the busy season at a much cheaper price and then you will have problem to get on the plane at the airport. The last few times the airline employees just complained about our ticket classes and our travel agent but they let us in. In the last trip, Lufthansa made us pay a $650 fine to change the class of EACH ticket. This made me so mad at Lufthansa and I started complaining to every Lufthansa customer service that I could reach. One employee clearly explained the ""unmatched class"" reservation trick that MANY ""shady"" travel agents do and suggested that we sue the agent. They also provided some supporting documents. I am not sure if I have the time to sue him for the couple thousand dollars he had cost us but will never buy from him again.
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