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Businiess name:
General Photographic Resources
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Review by:
citysearch c.
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Review content:
First off GPR must have contracted out a lady that represented ""Treasures in the Attic"". When the idea of old-fashioned photos was presented to parents at Little Tyke , parents were excited about the idea. GPR argued that demographically the clientel at the Little Tyke in North Richland Hills, TX was 'too poor' and wouldn't pay for pix, which was an unresearched assumption as parents have paid for pix in the past! And from what I hear, there was a large turnout at this daycare. First off we paid ""BEFORE"" getting them, ""packages"" were steep and that includes ones so called 'marked down/on sale'. I spent over $200 and they not only took the max amt of delivery time, but when they were handed out, my child was mislabled and we were unable to locate the cd that copyright was released to me as part of my pkg due to GPR mislabeling/confusing orders. This is a very unorganized co. I also have yet to receive my matted and framed portrait I already paid for. This is nothing, read on. So many parents were unhappy, the director of the daycare takes it upon herself to call and complain on behalf of everyone including herself bc her pix were such poor quality for the $. Some poses of her kids were not centered , darker shades that others and extremely blurry and unprofessional. Some parents reviewed their free pkg and received more than what was advertised, some stated out loud that the wrong pose was used for the larger pix. Mine were of poor quality, blurry and fuzzy in resolution and none were centered. In fact, of the same pose, one side of my child's body was showing more than the other copy. Does this make sense? The customer service rep at GPR told the daycare dir that they will not take a mass complaint, and that ""the rest of the parents probably wouldn't notice because our director just had a really good eye"". You don't have to be a professional photog to know these could have been better developed at a local Walgreens! Not one parent has recieved a return call, I've left 1 message every day since 8/28/09 and no return phone call yet. I expect compensation or redevelopment of these and I want everything I paid for. I have yet to receive all items. Worst experience ever, please do NOT waste your money or TIME!!!
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