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Businiess name:
Rocky River Brewing Co
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Review by:
citysearch c.
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Review content:
I've NEVER been more insulted when visiting a restaurant than I was when I visited RRBC this past Friday night. After waiting longer than expected for our table the hostess ADMITTED to me that because she could not read her own writing she had been seating tables of guests who had arrived after us with the same number of people in their party. After being seated finally, we asked the hostess admit her error to the manager and would it be possible for them to send over a complimentary drink. We were then greeted by GARY the OWNER who informed us that NO ONE walks into his bar and asks for free drinks, that it wasnt his policy. Furthermore after we explained our situation, he returned to us with the hostess sign in sheet arguing that the guests who were seated before us were only seated several minutes earlier. I've never in my life been so rudely spoken to by a server let alone the OWNER of a restaurant. Needless to say we left immediately with GARY rudely shouting after us ""GO AHEAD, LEAVE"". For those of you out there in search of a great independently owned restaurant and/or local brewerey, look elsewhere. There are plenty of other restaurants out there with owners who appreciate and respect their customers.
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