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Businiess name:
Heritage Fireplace & Stove
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Review by:
citysearch c.
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Review content:
I was extremely disappointed with the owners of this shop. The installer that was forced on me by the owners did a poor job which resulted in two code violations from RG&E. (Thanks Matt perhaps you should stay awake during your certification class.) SKYLINE FIREPLACE SHOULD BE AVOIDED LIKE THE PLAGUE. When I informed the owners of the shop I was told ""Hey Buddy I have been doing this for 29 years I never had anyone complain before."" I was then brushed off with the line ""I'll handle it"". Well needless to say I have heard nothing back from these clowns. At the very least I would have expected an attempt by the owners to offer another installer to correct the situation.
Pros: They did not steal my wallet in the show room
Cons: Horrid customer service. Truly poor installer of choice
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