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Businiess name:
Shades Of Distinction
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Review by:
citysearch c.
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Review content:
Please note that I really like to support locally-owned businesses...especially in this economy. However, I would pass on this one.
They have a good visual selection w/ actual shades and exhibit books; and have quality products. HOWEVER, the customer service aspect is severely lacking. The gal who runs the shop can give you limited suggestions, but she does not have any designer skills. So basically, you need to know what you want when you walk in. The installer guy/helper is pretty abrupt almost to the point of being rude...no kidding. Finally, the hours are from 9-5pm. What about us working folks (who work 8-5 or 6) who need at least 1 open evening (Thursdays?) to spend time looking at all the samples in the shop?! They are open on Saturdays. However, it is almost an intrusion if you walk in there and need some help from that guy...again, no kidding. I guess they aren't ""hungry"" enough for business. 'Go figure...in light of today's business climate!! If it was my business, I would be doing everthing I could to expand the base, and genuinely service my customers!!!
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