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Businiess name:
Cheddar's Scratch Kitchen
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Review by:
citysearch c.
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Review content:
On 11/21/06 I visited the Westpark Cheddars Restaurant for the first time. Four of my co-worker went there for a birthday lucheon. One co-worker received her food long before any of us. I asked to speak to tne manager, however the waiter was about to explain why she received her food before anyone else. He stated that he incorrectly gave her someone else food. Once we received our food, one other co-worker steak was burnt and so was my ribs. She sent hers back and requested a salad. I returned my ribs thinking that he would bring some ribs not burnt. The waiter return an informed my co-worker that her salad would be out soon. He never said anything to me. Once she received her salad and I did not get my ribs, I asked for the Manager. I informed him the waiter did not bring me any ribs. He stated that the waiter did not say if I want more ribs. He than asked me if I want more ribs. I asked why would he ask me that when I came there for lunch. He stated that sometimes people do not want what they send back. I told him that was okay. He never asked if I wanted anything else. I had onion rings and cole slaw and a roll for lunch. I asked him for the Corporate office information. He stated that Cheddars was a franchanise, I asked for the owner's name and his name. He gave me a name with a phone number and his name. Then the waiter came out and gave me a bill for $.27. Yes, 27 cents. I informed him I would not pay the $.27. He returned and discussed it with the manager. The manager returned and I told him I would not pay the 27 cents that he could call the police if he wanted too. He than returned and stated that I was not welcome at Cheddar. I asked why should I want to return? This is the worst restuarant experince in my life. I have read other reviews on Cheddars restuarants and It is true, Cheddars need to train their kitchen staff, managers and servers about quality food customer service. I will never eat at a Cheddars Resruarant.
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