Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Power Toyota Scion Irvine
|
|
Review by:
Angela L.
|
|
Review content:
The sales person who helped us was very nice. It was his first week on the job so there were some questions he didn't know how to answer. But we understood, and he was nice. We had done a lot of research on the car we wanted, so we were pretty much ready to buy. So we sat down with him and the finance guy to negotiate. Everything went well... but the finance guy kept on pushing us towards a lease. We didn't want to lease the car and we explained this to him but he didn't listen. 1st mistake! We couldn't agree on this, and we couldn't agree on a price.
Then he walked away and brought back an Asian guy (2nd mistake). They proabbly thought to handle Asian customers, they need an Asian sales person. Well, that's what cost them a sale. This guy was rude and obnoxious. He kept on refering us as his "Asian bro and sister." He was so unproffessional and condecending. In fact, he made us feel like we weren't good enough to buy the car and that he was helping us because we were "family." Like his behaviour wasn't bad enough, even threw in some racist comments. At the end, we decided it was not worth our time and energy. We walked out.
We both have been in sales before, so we understand how hard sales position is. But we also know how not to make customers feel unwelcome and unimportant. And for a company that advertises their low price and their customer service, they should really train their employees.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|