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Businiess name:
Marquis Vista
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Review by:
citysearch c.
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Review content:
I moved here from the day they opened. They didn't have the apartment I wanted ready, so they offered to let me move to another apartment till mine was ready with NO COMPENSATION!
Next, they have Electronic locks that never work. I was locked out of my apartment for 3 hours because it was a sunday and there is ""NO MAINTENANCE THAT LIVES ON SITE""!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
So I had to call the maintenance line and ""LEAVE A MESSAGE"". I NEVER GOT A CALL BACK! eventually I had to go sit in the Leasing office while they tried to call the company that made the locks who told them they couldn't come out for 2 days. Eventually after a couple hours the Maintenance man came and had to Totally destroy the door jam and pry the whole door open with a crowbar. Making it impossible to even leave the home because there was no way to lock the door. It was like this for ""2 Days""!!!!!!! eventually everything was fixed..... This happen TWICE! Not once!.
I put in a maintenance request because: one of my doors to my laundry room won't open, and I guess they forgot about it, because IT HASN""T BEEN FIXED and it's been OVER a Month.
This property is EXTREMELY NICE and I love my apartment and the High Ceilings! But management is HORRIBLE! Since we have been here 7 months, the Leasing office has been a revolving door, and Many of the residents have just moved out breaking there leases just to get away.
My final complaint is that one night around 11:00 the Fire Alarm goes off. It wasn't solved until 3:00am. I literally had to go and unplug my fire alarm in my apartment just to get to sleep even tho I could still hear it in the hall.......... This place needs to do a complete 180 when it comes to running this place.
If you're looking for service, this is not the place for you. There is only ""1"" Maintenance Person...... And he DOES NOT live on site!!!!!!!!!!!! So if you have a emergency. You have to call the Apartment office and leave a message under ""Emergency Maintenance"" This sends the Maintenance Man a text message and he comes whenever he can........ (Keep in mind.... He doesn't live on site)
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