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Businiess name:
Canal Furniture
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Review by:
citysearch c.
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Review content:
DO NOT BUY FROM THIS PLACE. I purchased a couch from here and within two months the frame broke. I called this place up and the salesperson no longer worked there. I left a message for another guy who did not return my call. I spoke to a third guy who was very rude, and kept insisting that we jumped on the couch and broke it, and they would need to investigate how the couch was broken before discussing replacement. We have a one-year warranty but talking to the guy clearly they did not want to help with repairs. Anyway, he asked me to bring the invoice since they do not keep a record of purchases (this is the ONLY store that would not have a record - every other furniture store keeps some record and I also have it on my credit card). Anyway, I cannot find the invoice since I had just moved in to my new apartment and the invoice was misplaced. Now I have a broken couch that I spent $$$$ on, and these guys are not willing to fulfill our warranty.
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