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Businiess name:
Banner Health
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Review by:
citysearch c.
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Review content:
The facility is pretty, the wait time is short, but the medical staff is incompetent. My daughter was taken here for a myriad of problems that included a very high fever. All her issues were indicative of the flu, and this all came at the height of the Swine flu outbreak. We pushed to have a flu test done regardless of the medical staff's lack of desire to do it. The doctor was actually suggesting we do a catheter (on a perfectly potty trained little girl) to check for urinary tract infection. Even thought she had classic flu symptoms.
The finally did the flu swab and completely botched it! We have several medical professionals in our family. All of them agreed that a flu swab is about the most basic test you can do. The test comes in kits, and is as simple as doing an at home pregnancy test. With dummy labels and the whole nine yards. With the conventional swab they used during the test (a swab that is NOT small enough to fit in the nasal passage), and the way they acted directly after the test I am actually doubting they even did the test. They sure did charge for it though.
Since it was a Sunday I had to wait till Monday to take her to the Ped. to have it done correctly. That means more money out the door. Hospitals are expensive as everyone knows. So you'd think they could get it right. We had another swab done, and guess what. POSITIVE!
To add insult to injury, the nurse actually told me that she just had allergies. I would feel sorry for anyone going to this hospital expecting, even adequate, care. Especially, if they don’t have medical professionals in their family to fall back on for advice.
Now we have to quarantine her and have her tested to find out what specific strain she has. Yippy. Hope no one got infected after we were told it was just allergies.
Good luck if you go here!
Pros: Pretty building, short wait.
Cons: Incompetent staff.
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