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Businiess name:
Woodhouse Day Spa
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Review by:
citysearch c.
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Review content:
In the last year, this spa has gone downhill. I used to come here frequently before moving out to California and enjoyed their massages and pedicures and even a facial every now and then. Although I have had positive experiences with their spa technicians, I have had my worst customer service experiences here. First, it was just cold and rude service from the women up front and I just decided that the quality of the treatments were worth it. But then, my husband booked a surprise day at the spa for me after speaking to a woman named Jen. When I arrived, I found out that I got a different masseuse than my husband had booked (just like another reviewer below) and so I told the women up front and they completely denied it. A woman named Carmen was extremely rude and didn't even apologize on behalf of the spa. She said I could have a 15% discount off my next spa appointment. Unfortunately for them, I've decided to never go back.
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