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Businiess name:
Salon Cuvee & Day Spa
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Review by:
citysearch c.
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Review content:
I was really excited to find a place that claimed to be an expert at color. And the fact that they were a full service salon opened up doors for full days of pampering. When I called to make my appointment I asked to be paired with their most experienced color expert, as I really wanted to settle down with a colorist who could take me to any color I wanted. When I arrived for my appointment the place was decent looking....like a little cottage. They had a coffee and coacoa machine which was really nice. When my stylist was ready I went back for my consultation (I had made it only for a consultation just to be sure). She told me everything I wanted to hear and I was excited for our next meeting. I felt like I had done everything I could do avert a color catastrophe. So at the next meeting she did my hair....the cut was good.....but she totally turned my hair pink!!! I couldn't see it because the place is really dimly lit. But she kept saying that it didn't turn out how she wanted it and if I didn't like it I could come back and she would fix it. I went to my car and looked in my sunshade mirror and sure enough....I was pink! I went back in and asked her to fix it and she just put some more color over it (hiding all of my blonde highlights I had worked several sessions to get with my previous colorist). Then she has another customer come so I had to sit with wet hair for 20 minutes before she had time to dry me. It was still pink when she was done, and she said to come back if it didn't wash out. But really...how many chances can I give a person to fix their mistake. My scalp hurt and I was over being there. And why do hairdressers always cover your forehead and ears in dye and then wait until your ready to wash to get it off? Why not get it off BEFORE it makes you look like you have a horrible skin disease!?
Pros: Free hot coacoa, nice location
Cons: Not color experts, make you pay even when you are not satisfied
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