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Businiess name:
Hoopes Your Flower Connection
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Review by:
Guest
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Review content:
Sadly, the service was awful. Maybe it's under new ownership or something now, but I ordered flowers as a gift and was promised delivery between 4-5pm..at 6pm I called and they said they were about to leave then...they never showed up...then next morning when I called to see what happened and why they never called to infom me of any problem she said she didn't have my phone number and then proceeded to blame me for not OFFERING it to her!! Umm..wait a second, who is the business and who is the customer here?? And I honestly assumed they had caller ID because I couldn't imagine agreeing to deliver something to someone without any way to get ahold of them...to make a long story short, I never got an apology or anything..I would have thought that a small town shop such as that would have better customer service skills..apparently I was mistaken...
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