I popped into New York shoe repair to see if the owner could fix the sole of my expensive boots. The sole had come loose. The zipper on the side had also ripped slightly, and I thought he could try to fix that too while I was there. Not only did he fix it on the spot in about 5 minutes, he didn't want to charge me! He said it was no problem at all. Of course, I gave him a little something, but I thought what great customer service (rare these days). He did a great job, was super fast and I highly recommend him! The only thing to look out for is hours. He is open only a few hours a week, so check first before you stop by.