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Poor customer service - Review by dave d | Personal Attention Dental Ctr

Personal Attention Dental Ctr


Poor customer service 3/28/2008

We had an extremely poor experience with this office. My wife went to Windham's office in February 2008 for some denture work. The initial visits went very well and we paid in full for the work. During the initial fit in, my wife was unhappy with the appearance of the dentures and asked for some reasonable changes. Windham proceeded to degrade her in front of an assistant to the point that she came home in tears. Unfortunately I didn't make this visit with her, but we did request a full refund of services. We weren't given the $160 initial visit fee back and I was informed that we wouldn't receive it. Not sure why the lack of professional respect for a patient, but very disheartening to have to start over. Obviously would not recommend this provider to others. more
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