It all started off by me being interested in a new Chevy Suburban. I went to the Chevrolet website and filled out a request form for a "quick quote" on a 4WD Suburban. I was contacted by a man who told me that the Suburbans ranged in price. I wasn't given any specifics and he even asked me to come in and look at some Suburbans. I filled out a request for a quote because that is what I wanted. I was very upset that this guy was trying to waste my time. I had no idea if they even had the car that I wanted or if the price was going to work for me. He didn't even take the time to ask me what I was really interested in. I suggest when you have a customer interested in a specific vehicle or specifics in a vehicle you help them with that. I was very disappointed with Van Chevrolet and this guy.