I agree with Brendan O, with the "Do not go here if you are in a hurry". It's a slow pace to get everything you need and get checked out. The crew didn't seem to be bothered by the customers stacking up while they helped us with everything we needed to start my first attempt at brewing a pale ale.
I loved that they had the recipe clones right there at the counter and that they are willing to take the time to make sure you have everything you need and offered the card with their number if there were any questions while we brewed.
Great place, good selection, old school to the core.