I came in to get an estimate on my 2000 saturn and I thought I was
getting great customer service. I took it in on January 28th. they did
an estimate that day, which I thought was great. But nobody told me that
it would take weeks to order the parts for my car. Nobody bothered to tell
me that since my car was driveable, i should still drive it, or run the risk
of running out of car rental insurance! So here I am a month later with
no car and no car rental insurance so I am paying out-of-pcoket for a
rental car. They still never called me to tell me that my car would be
ready a week after they promised it, and I had to hear it from my insurance
company who told me I better be prepared to deal with the fees.
This place sucks!