I took a three strand beaded necklace to Murrey's to have restrung after one strand broke. Granted, it was costume jewelry (Carol Lee) but I loved it. The necklace was about an inch and a half too small to even fasten on my neck after they repaired it. They had the audacity to ask if my neck is bigger now (I weigh 112 lbs) then when I bought it.
Both the man and woman there, whom I assume to be the owners, were incredibly rude and dismissive. They offered to add beads for $100 if I'd like. I will never step foot in that store again to deal with these unscrupulous people. I advise everyone to go elsewhere.