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Lies and crappy service - Review by Jen B | Renton Honda

Renton Honda


Lies and crappy service 2/21/2008

The "closer" sales guy lied to us about the car alarm, saying he needed to install it, when in fact it was already installed and we had to pay to have it "turned on." I understand they have to put these alarms in, but don't lie to us. He tried to push a lot of other crap on us and played mind trick about how unsafe I was if I didn't buy them. HELLO, I'm buying a HONDA. They're safe and reliable without the extra dealer-income extras. He just felt slimy. Then the weather stripping in one of the doors came lose on the new car. They had us in TWICE to have it replaced under warranty. The first time they scheduled the service and when I returned for the car they told me it was the wrong part. The second time they didn't even have the part in. No one bothered to call me either time to tell me this. I just dropped the car off at my scheduled time. They promised to call me when it came in. FOUR MONTHS LATER I called to ask where this is. They don't have the part, they need to order it..... Bunch of losers. I'm writing to corporate to see if I can transfer my service to another Honda dealership. I shouldn't have to keep going to these losers just to keep a warranty. Any Honda dealership should be accepted. more
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