The first cleaners to come in told me they were quitting. What incentive for them to do a decent job on my house! They did a poor job - no edges cleaned, no fingerprints removed from moldings, no windowsills or tops of picture frames dusted, dry mop the floors that should have been scrubbed, didn't' even vacuum behind the doors or move ottomans and lift furniture cushions!
I complained but there was no "quality control agent" on staff to come inspect. They offered me $5 back. BAH. I took, dated and sent digital
photos. They sent a new cleaner, "their best" then next day who did
most of what I asked to be "re cleaned" but only because I was standing there pointing it out.
I wouldn't bother with April Lane - try someone else.