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Not Worth It - Review by Sheri U | Phillip Thearle's Autowerks

Phillip Thearle's Autowerks


Not Worth It 1/30/2008

I to was referred to Thearle's Autowoks. I kick my self now. We had a 94 Firebird in perfect condition until someone hit it in the front end. We received several estimates one being from Carters in Santee. We were told they were going to use junk yard parts or used parts and were not happy with that. So someone referred us to Thearle's because they only use new parts. they were not approved with my insurance company, they say because they only use new parts and the insurance company don't like that. Anyways after working on the car 3 months. Finally I go to pick it up, and it looks terrible. the front bumper is over lapping the drivers side fender. Also the fender is over lapping the hood. Plus the pop up driver side head light will not pop up because the fender is over lapping it too. Of course I told them this was unexceptible and they need to fix it. You are not going to believe this: they told me this is the best they can't do because the fender is USED and will not fit right like a new one. I flipped. Of course i told the insurance company and they said because i did not go to a repair shop that was on there approve this there is nothing they can do about it. i need to work it out with them. Again they said this was the best they can do. So my head light still sticks really bad. most the time i have to get out of the car and manually lift it. and all this cost the insurance company $5000. Bad customer service to. They did not even put my lic. plate back on for me. i had to do it. Also my car squeaks alot now, because all the overlapping parts. more
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