we flew from San Jose to Boston last week and flew a different carrier on the way out. on the way back we had to switch our flight and JetBlue was the least expensive option. I am SO GLAD we got to fly them, not only did we get a direct flight but each seat is comfy and has a private tv in it. the flight crew was wonderful to us and they gave us the WHOLE CAN of soda without asking! small things do add up!!