Rossi & Rovetti Flowers are a local, family-owned San Francisco store. I was in a hurry to find a flower shop to send an arrangement to my lawyer to day "Job Well Done". I went on-line, did a search for SF flower shops and came across their web site. Their search engine made it extremely easy for me to find exactly what I was looking for. I am not sure what impressed me more: the ease of use of their web site, the automatic confirmation email, the follow-up emails as to the status of my delivery request or the personal follow-on from one of the family members. Yes, I said "Personal follow-on". In this day & age of doing just what is needed to get by, this business impressed me to no end. It is very rare to find a business such as this that will go the extra mile to make sure you get what you want for a quality price and take extra steps to make sure you and your intended are well served. To say the least, my lawyer was pleasantly surprised at the quality of the flowers, the vase and the extra touch of a beautiful ribbon that was wrapped around the vase. When is the last ANYONE impressed their lawyer?? Give this business a try. I promise you will not be disappointed.