My dog used to enjoy boarding here. Now, he whines and resists getting out of the car when we pull up in front and is upset for days after a stay there. The change coincided with a change in ownership/management in summer 2006 that was not announced to patrons, I only found out about it months after the fact. The staff seems young and impatient to me. My dog suffered an injury here in Oct. 07 that was not reported to me when I picked him up and only came to light after we got him home (a cut that could only have happened while he was at Lucky Dog.) The vet guesses that a kennel door was slammed on his head, and said that it must have bled like crazy and could not have gone unnoticed by staff. I know that accidents happen with active dogs, but am not happy that they weren't upfront with us when we picked him up. We will not be taking our dog back to this place. Rates are cheaper than many, but it's not worth the risk to my dog's health. I'll pay more to have him better taken care of.