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Awful service....stressful upselling! - Review by moondoggie g | Jiffy Lube Locations, Jiffy Lube Hours

Jiffy Lube Locations, Jiffy Lube Hours


Awful service....stressful upselling! 12/27/2007

Stay away....stay FAR away! As I sat in their dirty waiting room for 45 minutes+, I heard the cashier/manager totally rip people off a number of times, selling them services they didn't need nor would I even think of doing at "McLube". Finally, when they tried the same thing with me, the "Customer Service" person told me that he didn't need "my attitude" when I simply said I'm here for an oil change and would appreciate not being upsold on any other services. I tried to use my location generic coupon for $19.99 but the cashier/manager said that it wasn't for this location. After squabbling over specifics, he eventually gave me $12 off the price even though I knew he'd cash in the $19.99 coupon. He was obviously annoyed that he couldn't upsell me and that I tried to use this coupon. This place really really sucks and these people are not good. If you care about your car, stay away. more
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