When I moved to Chicago last summer, I planned on donating 10 inches of my hair to Locks of Love. This program trades free haircuts for your donation of hair (which is then used to create wigs for sick children). I called the Anna George Salon to see if they participate in this program and they said absolutely yes. After my haircut, however, the stylist demanded that I send my own hair to the Locks of Love headquarters (which no other salon has EVER asked me); she literally handed me my pony tail of hair. THEN the salon charged me FULL price for the cut. When I asked why there was a charge when I was donating my hair, they looked totally confused and said it was non-negotiable; I must pay the whole price even though they had earlier said that they participate in Locks of Love. When I tried to pay for the cut with a credit card, the lady behind the counter threw a fit. I hoped, though, that this was just a bad day because I did like the cut. I gave them a second chance and went back a few months later. First of all, the salon was filthy. The sink in the bathroom didn't even work. After my dye job, the stylist said, "Let me dry your hair for you." Of course, I accepted, since it was 10 degrees outside! When I tried paying, they charged me $40 for the blowdry alone! PLEASE TAKE MY ADVICE AND DO NOT VISIT THIS SALON; THEY ARE SNOBBY AND PRETENTIOUS AND THEY REALLY HAVE NO REASON TO BE; THIS IS NOT A HIGH QUALITY SALON. Believe me, I NEVER write complaints against a company unless they are warranted; I am usually very forgiving!