I have to say that I am a bit biased. I have known Dr. Bob since were kids growing up on the west side of Cleveland. He was pretty much born to be a vet, always an animal lover. That aside, Dr. Bob is a wonderful and caring vet and he is very knowledgeable as well. The staff at Gateway is very caring and friendly also. In addition to that, I don't feel that they overcharge you or perform unneeded testing which is something I found at my previous vet's office. I would recommend Gateway to anyone looking for a vet.