Although I've seen many negative comments reguarding Room 107, I am happy to say that my experience and many of my friends experiences have been nothing less than satisfactory. No, the phone calls don't come as often as I would have liked however, I order my furniture before I vacation (many times) and have it ready when I return. I've delt with these people for five years now and have referred many people in my area and out of state as well. All has turned out just fine. I highly recommend that you sign off on dimentions, color selections and any pictures you provide to ensure the product you expect is the product you recieve.