I had a horrible experience doing business with this merchant. They had a good selection in metals, but extremely overpriced. I have been to over 30 bead stores in the past month and would consider this the worst store for customer service and value for your money. They are dishonest and are rude, insulting and aggressive with customers with questions. Beware...they will be nice during your purchase, but will be intimidating and humiliated when you exchange or question their products. I had beads thrown across the counter by the angry owner! Any reasonable customer and merchant can discuss a problem and solve it. Unfortunately this does not seem to be the case at Kings Road Beads.