Recently the Blockbuster Videos in Traverse City closed down. This wasn't a big deal for me as I don't normally go there (had a bad experience there last Christmas).
I always go to the Family Video on 8th Street. It's easy to get to, the staff is always friendly and they always have a good selection of movies.
I like the fact that they also have movies available for purchase. They are previously viewed and are usually $7.95-$9.95. While I don't buy movies for myself, I frequently buy them for my son. He will watch the same movie over and over again without getting bored and so, it it's a movie I think he'll want to watch more than once, I just go ahead and spend the $7.95 or so.
They offer a 30-day guarantee on any movie you purchase (in case for somre reason it has a skip in it or is somehow defective).
The store is always busy but they usually get people checked out quickly. The only drawback to this store is that their parking lot is a bit tricky to get in and out of (There's not a lot of room for backing out of your parking space). I prefer to park on the street and just walk the few extra feet.