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Horrible customer service - Review by L T | Ye Olde Dry Cleaners

Ye Olde Dry Cleaners


Horrible customer service 8/13/2007

I recently moved to the area and went to this dry cleaner because of the location. After spending over $100, I returned home to find one item was missing. I went back to the cleaners and asked about it and was told by the staff person that I had received all my items. I had to make him dig out the receipt he had thrown away to see that one item had been marked as having been sent back for further cleaning. Without a word of apology, he told me to come back at 6pm. After losing an item, I would expect an apology rather than rudeness. I would not recommend this dry cleaner unless you don't mind having your clothing lost. more
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