Randy saved the day for me. I had a really bad haircut from...well, I won't say, but let's just say, we all know who the stylist is and I won't be going back. How he (Randy) repaired the mess is nothing short of a miracle! Never had a bad cut or color and let me just say, lesson learned. I won't be going anywhere but to Randy in the future. Cut takes some time, but worth the wait!