I've had the absolute opposite experience than CJM. They are a fully equipped animal hospital so that they can provide services you won't find in a storefront office or your local Vet's. They brought our stroked out puppy back from the dead with their high-tech care which included using their hyperbaric chamber! No test was ever ordered that wasn't cleared with us first. As for law suits, I'm a physician and know in today"s society everyone sues when there's an unforseen outcome whether the Dr is at fault or not.