This is a small version of Home Depot that took the place of a Pergament in Mill Basin. It's pretty good if you need tools, or paint, or even appliances, but they need more customer service people working here. I went in the other day looking for paper leaf bags. In NYC they want you to put your leaves in paper instead of plastic and they collect them 2 days in November. My mom has a huge tree in front of her house and needed the bags badly. The flyer that came in the mail said they are available at Home Depot. I went to the gardening section and there wasn't a soul around to help. Finally I tracked someone down and he said he didn't know and called for someone to come to gardening. Even he said that there was no organization there and he didn't know why nobody was in the department. As I was about to leave, someone from that department showed up and said they didn't carry them. I wasted at least 20 minutes waiting around to find that out. Same in other departments. I also needed a tarp and none of them had prices on them, but I couldn't find someone to ask for help, so I left without it. If they had prices marked on items, or a scanner to check the price, and actually had some customer service around, they could be a great store.